After the system is installed, operating
and the Customer's key personnel are trained to use
the system, we continue our commitment and support to
our Customers.
Service
and Emergency Calls
Our continuing Customer support is accomplished by follow-up
service calls and 24-hour responsive emergency calls,
if required. These calls can be made as individual calls
or as part of a Maintenance Contract (see below).
System
Modifications and Upgrades
We also perform modifications and upgrades to existing
systems as required by our Customers as their needs
change.
Maintenance
Contracts
Our Maintenance Contracts are cost-effective and keep
our Customers' systems in peak operating condition.
The contracts cover service and emergency calls and
periodic visits to the Customers' facilities to test,
tune-up and clean system hardware for maximum performance.
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