Customer Support

After the system is installed, operating and the Customer's key personnel are trained to use the system, we continue our commitment and support to our Customers.

Service and Emergency Calls
Our continuing Customer support is accomplished by follow-up service calls and 24-hour responsive emergency calls, if required. These calls can be made as individual calls or as part of a Maintenance Contract (see below).

System Modifications and Upgrades
We also perform modifications and upgrades to existing systems as required by our Customers as their needs change.

Maintenance Contracts
Our Maintenance Contracts are cost-effective and keep our Customers' systems in peak operating condition. The contracts cover service and emergency calls and periodic visits to the Customers' facilities to test, tune-up and clean system hardware for maximum performance.

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Ask us about our Maintenance Contracts. Preventive maintenance enables telecom systems to operate at peak performance over a longer operating life.